Business Systems Operation Manager
Company Overview
team.blue is an ecosystem of 60+ successful brands working together across 22 European countries to provide its 3.3 million SMB customers with everything they need to succeed online by offering best-in-class expertise and services.
team.blue's brands are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting, e-commerce, and server hosting solutions and, as specialist SaaS providers, adjacent products such as compliance, marketing tools, and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.
Job Overview
Working closely with the Head of Finance System and Transformation and team, the Business Systems Operation Manager is responsible for operational stability, and delivery of Finance and Procurement systems, with a strong focus on billing, payroll, and procurement (Coupa) integrations, data migration, and BAU service management.
Key Responsibilities:
Management of day-to-day operational stability of Finance and Procurement systems
Support to billing, payroll, and Coupa integrations into NetSuite
Data migration execution, reconciliation, and automation
Operate a structured BAU Service Management model (intake, Jira, prioritization)
Act as escalation point for critical incidents and data failures
Ensure audit readiness, controls, and operational documentation
Manage key stakeholders across Finance, HR, Procurement, IT, and Audit
Provide operational KPIs and reporting to leadership
Tasks:
Integration monitoring, incident triage, and root cause analysis (RCA)
Data migration planning, execution, reconciliation, and automation
BAU backlog intake, prioritization, and release coordination
Identification and delivery of automation opportunities across BAU processes (e.g. incident handling, reconciliations, data validations)
Application of AI-driven capabilities to improve:
Data quality checks and anomaly detection
Integration error classification and prioritization
Trend analysis for recurring incidents and defects
Continuous optimization of BAU processes to reduce manual effort and operational risk
Definition and tracking of efficiency KPIs (automation rate, reduction in incidents, cycle time improvements)
Coordination with transformation and architecture teams to industrialize automation and AI solutions
Qualifications & Experience:
• Proven experience in large global transformation programmes for finance, or operations roles with in-depth knowledge of all accounting processes and how they are translated into ERP systems
• Sound understanding of accounting principles, financial controls, and regulatory requirements (e.g., GAAP, IFRS, SOX) in multiple jurisdictions
• In depth knowledge of implementing and optimizing Oracle’s NetSuite OneWorld solution or other big ERP solution for complex brown-field global companies – with appropriate qualifications and experiences
• Proven experience in tackling complex accounting scenarios and working with the Business community to create acceptable solutions
• Ability to work with cross-functional Business teams to optimize both discrete and end to end operations in Oracle NetSuite OneWorld implementations for maximum operational performance
• Bachelor’s degree in Accounting, Finance, CIMA/ACCA
• Analytical mindset with proficiency in data analysis and problem-solving
• Excellent communication, presentation, and project management skills
Additional Requirements:
• Ability to work in a fast-paced, dynamic environment with changing priorities
• Strong problem-solving skills and attention to detail
• Willingness to travel occasionally for meetings, training, or conferences
Right to Work
At any stage, please be prepared to provide proof of eligibility to work in the country you’re applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas.
ESG
At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.
"Come as you are"
Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.
- Department
- Finance
- Locations
- Lisboa - Portugal
- Remote status
- Hybrid
- Employment type
- Full-time
- Seniority
- Mid - Senior level
- LinkedIn Company Page
- team.blue
Lisboa - Portugal
About team.blue Global
The most trusted digital enabler
team.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 3,000 experts to support them. Its goal is to shape technology and to empower businesses with innovative digital services.